Job description

As a Business Application Owner in the PIQXL team, you ensure that the applications under your responsibility meet business requirements, while supporting Partenamut's strategy focused on simplification, omnichannel and health.

On a day-to-day basis:

Application Management:

You are proficient in the applications (e.g. Genesys, Teams, DGC, Instar, AS400,...) under your responsibility, which are essential for operational services.
You inform and support users during the deployment of new features to ensure maximum adoption.
You create and distribute the necessary documentation for your applications.
You configure applications to meet the specific needs of your domain.

Internal point of contact for teams and projects:

You will contribute to the diagnosis and analysis of business processes.
You offer technical solutions in your area of expertise.
You will be involved in projects related to your business and bring your expertise to assess the operational and functional impact of the changes (for the Customer Relations Department).

Application Testing:

You will coordinate with MLOZ (Union des Mutualités Libres) to plan, write, organize and supervise the necessary tests for application modifications as well as to ensure their reliability before going into production.
You are responsible for the production activation of successfully tested applications.

Incident & Problem Management:

You manage incidents and problems related to your applications.
You follow up with IT partners and coordinate communication between the various departments impacted.

Control of data related to your applications:

You are familiar with the data related to the applications in your field of activity.
You design, extract and, if necessary, execute operational routines and data selections necessary for the proper management of services.

Profile

You have a strong interest in IT, you have a great desire to learn and develop in the management and understanding of the functioning of applications related to your role.
You are organized and you are recognized for your ability to analyze, synthesize and solve your solution.
You have excellent written and oral communication skills in French, you have a good command of English and at least a passive knowledge of Dutch.
You can have proven expertise in the use of standard tools (e.g. DGC, AS400, etc.), or proven experience in application management within a company of a certain size.
You are a team player, you are flexible in terms of schedules and occasionally in terms of the workplace.

Why apply?

A full-time contract of indefinite duration with flexible hours and the possibility of telecommuting up to 3 days a week.
An exciting role with real prospects for the future in a fast-growing company.
In-depth training in the health insurance sector when you arrive and regular training throughout your career.
An attractive salary with numerous fringe benefits that can be adjusted to suit your needs.
Up to 46 days of leave per year.
Place of work: Brussels but also Liège or Mons.