Image présentant l'entreprise Partenamut pour le job Intern - Case Manager

Intern - Case Manager (min. 2 months)

  • Brussels
  • Telework partially allowed
  • Internship

Job description

Within the Production department, you are responsible for ensuring that the insured person's files are always up to date on the basis of the information received from the insured or the relevant personnel departments.

On a day-to-day basis: 

  • You enter the insureds' information on new affiliations/disaffiliations, changes in coverage and changes in family situation.

  • You ensure that the applications for the various insurance plans are filled out correctly and contact the insured or third parties in case of missing information or to provide important information.

  • You answer questions (e-mail/telephone) from policyholders, personnel departments or agents regarding production.

  • You follow up and encode the medical questionnaires during affiliation.

  • You report any complaints or shortcomings in procedures to your manager and make suggestions for improving certain processes.

  • Depending on your interest and ability to learn, you may be given additional tasks.


  • You are a final-year student in administration, secretarial or a related field.

  • You have an excellent knowledge of Dutch (minimum Selor C1 level).

  • You are able to work independently and as part of a team.

  • You are rigorous and have an eye for detail.

Why apply?

  • An internship contract of at least 2 months with flexible hours and the possibility of telecommuting up to 3 days a week.

  • An opportunity to gain hands-on experience in a challenging and growing work environment.

  • Coaching and mentoring.

  • Opportunity to participate in projects and make a real difference in the organization.

Conduct of interviews

  • Telephone Screening

  • Personality Questionnaire and Reasoning Tests

  • 1 interview with the recruiter and the company

  • Let's go!

About the company

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