Image présentant l'entreprise Partenamut pour le job Case Manager FR/NL

Case Manager FR/NL (6 months)

  • Brussels
  • Telework partially allowed
  • Part-time
  • 1 to 3 years

Job description

As a Case Manager, you will enter claims and claims for reimbursement as part of a group or individual hospitalisation insurance.

On a day-to-day basis, you will: 

  • Encode policyholders' claims, within the agreed processing times, according to the terms of the Plan, based on available procedures.

  • Encode claims using the correct rate codes and provide enough detail to make them clear to both the insured and colleagues.

  • You ensure that the claims are filled out correctly and contact the insured or third parties in case of missing information or to provide important information.

  • Respond to complex emails from policyholders, departments, staff, or agents regarding pricing.

  • Support colleagues in dealing with complex pricing issues.

  • Report any complaints or shortcomings in procedures to the manager, and make suggestions for improving certain processes.


 The Ideal Pricing Manager has:

  • at least the CESS (Certificate of Upper Secondary Education). 

  • a first experience in administrative management or file management.

  • an excellent command of French AND Dutch. Knowledge of English is a plus.

  • good retail orientation and analytical skills.

  • Good team spirit and excellent organization.

  • Initial experience in insurance and health care reimbursement is an asset.

Why apply?

  • A full-time, fixed-term contract of 6 months with flexible hours and the possibility of telecommuting up to 3 days a week.

  • An exciting role with real prospects for the future in a fast-growing company.

  • In-depth training in the health insurance sector when you arrive and regular training throughout your career.

  • An attractive salary with numerous fringe benefits that can be adjusted to suit your needs.

  • Up to 46 days of leave per year.

  • Location : Brussels

Conduct of interviews

  • Telephone Screening

  • Personality Questionnaire and Reasoning Tests

  • 1 interview with the recruiter and the company

  • Offer

  • Here we go!

About the company

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