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Business Process Analyst

Partenamut

  • Brussels
  • Telework partially allowed
  • Permanent
  • 2 to 5 years
  • 5h ago
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Business Process Analyst

Permanent
Brussels

Job description

The BPA team and the team dedicated to the Automation program play a key role in transforming our processes and operating methods to achieve our 2030 ambitions. Want to contribute to a structuring, innovative and high-impact program for Partenamut and its members? Join us!

As a dedicated Business Analyst for the Automation program, you actively contribute to process analysis and improvement to identify automation opportunities and maximize their value to the organization. 

Thanks to your cross-functional vision, your ability to analyze qualitatively and quantitatively, and your ability to bridge the gap between business and technical teams, you feed a solid and coherent automation pipeline.

On a daily basis:

1. Improvement and preparation of automation use cases

  • You frame the requests by validating the need, the scope and the potential value.

  • You collect and synthesize the necessary information (interview, workshop, document review, data analysis).

  • You model current processes (AS-IS) 

  • You identify irritants, repetitive tasks and automation opportunities and design the optimized versions (TO-BE).

  • You prepare the necessary documentation for the technical teams.

  • You help prioritize the automation pipeline.

  • You support the business lines in pre-production tests.

  • You measure the gains after going live.

2. Proactive process improvement

  • You map the processes impacted by automation.

  • You assess their maturity and identify  the levers for improvement.

  • You contribute to the development of standards and best practices

3. Contribution to the BPA Program and Team

  • You will participate in the evolution of the methods of the BPA and Automation team.

  • You will contribute to the management of the backlog, prioritization and monitoring of the program's Kanban.

  • You act as an ambassador for the BPA program and team.

  • You collaborate with all stakeholders : business, IT, RPA, data, etc.

Profile

Your profile as a Business Process Analyst :

  • You have a minimum of 2 years of experience as a Business Process Analyst.

  • You demonstrate experience in conducting interviews and workshops.

  • You are comfortable with data, KPIs and quantitative analyses.

  • You have a strong capacity for analysis and synthesis.

  • You are dynamic, solution-oriented and a team player.

  • You have an affinity for RPA, workflows, or similar solutions.

  • Knowledge of BPMN 2.0 is desired.

  • Agile / Lean / Six Sigma proficiency is an asset.

Why apply?

  • A full-time contract for an indefinite period with flexible hours and the possibility of teleworking up to 3 days a week.

  • An exciting position with real future prospects in a fast-growing company.

  • In-depth training in the mutual insurance sector when you arrive and regular training throughout your career.

  • An attractive salary with many extra-legal benefits that can be adjusted according to your needs.

  • Up to 46 days of leave per year.

  • Place of work : Brussels.

Conduct of interviews

  1. Phone Screening

  2. Personality questionnaire and reasoning tests

  3. Interview with the recruiter and the company

  4. Let's get started! 🚀

Diversity, inclusion and equal opportunities are important to us. Applicants are therefore selected on the basis of their qualities and skills, without distinction as to age, religion, origin, disability, sex or gender.
If you have a disability, learning difficulty or illness and would like to benefit from reasonable accommodation as part of the selection procedure, please mention this on your application. Just say so in your application. The conditions will be adapted as best we can so that you can apply in the best possible circumstances.

About the company

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