Community and Admin Officer

Are you interested in creating, coaching and managing communities of young professionals through their renting journey to share beautiful co-living houses or flats in Brussels? 🏡 Are you interested in joining a young company of joyful collaborative professionals in the shared-housing and traditional real estate market? This job offer may be something for you! 🤩

We are looking for a motivated junior team member to take on the responsibility of renting our new shared houses and existing rooms to young international professionals in the Brussels area, to manage the relationship with all ShareHomers in the houses and to take on the full administrative follow-up of several properties. The successful candidate will demonstrate a deep commercial ability to spread the shared-housing concept of ShareHome, combined with an acute sense of rigor and administrative follow-up.

👉 Responsibilities

Community Builder and Facilitator 📣

• Place ads and follow up with all interested candidates - conduct visits of new houses and flats

• Finalize lease contracts – organize Meet&Greet sessions – launch House Communities

• Coach House Leaders and new tenants in developing their house community

• Promote the build-up of House Communities and the wider community on our community tools

• Manage sensitive and conflictual situations involving ShareHomers

• Help generate awareness and positive brand recognition through social media, newsletter and other channels

Relationship and Administrative Management 🤝

• Manage the relationship with ShareHomers through their entire journey (lease contract, payment of rent, arrival, exit, finding a replacement)

• Manage all incoming administrative queries from existing tenants and property owners (financial and contract follow up, utilities, official registration and notification, etc.)

• Very strong command of English and French (both spoken and written). Dutch and other European languages are a plus

• Excellent commercial and communication skills (written and verbal) based on positive thinking

• Deep sense of rigor and administrative follow-up (+ basic knowledge of Excel) 📝

• Excellent human relationship sense – natural facilitation and conflict resolution skills, creativity

• Good knowledge of digital tools - minded to using new technology and information tools

• Adhere and act according to ShareHome shared values of Collaboration, Respect and Joy

After reviewing your application, you will be invited to meet the co-founders, the team and take a test 🤓