Sales & Account Manager (SaaS)

Relieve is developing an innovative SaaS solution to transform the management of office furniture and assets, facilitating reuse, traceability and measurable environmental impact.

Our ambition is clear: to change purchasing habits in the long term, to structure the circular economy on a large scale and to prove that impact and business performance go hand in hand.

🎯 Your role

As a SaaS Sales & Account Manager, you are at the heart of the product's growth.
You combine sales, customer support and commercial structuring.

You are responsible for:

• sell the solution,

• onboard and support customers,

• Turning feedback from the field into product improvement.

🚀 Your missions

1. Sales (New Business)

• Identify, qualify and convert leads (SMEs, large companies, partners).

• Conduct product demos (video and face-to-face).

• Build offers adapted to customer needs.

• Manage the sales cycle from A to Z (from first contact to closing).

• Contribute to the definition of the SaaS business strategy.

2. Account Management

• Ensure the onboarding of new customers.

• Be the main post-sales point of contact.

• Track platform usage and maximize adoption.

• Identify upsell and cross-sell opportunities.

• Build long-term customer loyalty.

3. Feedback & Product

• Collect customer feedback in a structured way.

• Work directly with the product/tech team.

• Participate in the continuous improvement of SaaS (features, pricing, UX).

🧠 Desired profile

Hard skills

• Experience in B2B sales, ideally on a SaaS solution.

• Comfortable with consultative sales cycles.

• Perfect trilingual FR/NL/EN

• Ability to make clear and impactful demos.

• Structured, comfortable with CRM, digital tools and reporting.

Soft skills

• Entrepreneurial spirit (you like to build, test, iterate).

• Excellent oral and written communication.

• Solution-oriented, no problem.

• Autonomous, responsible and proactive.

• Sensitivity to impact, circular economy or sustainability (big plus).

3 scheduled maintenance;

• 1st HR

• 2nd CEO and CTO

• The team