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Demand Manager

Partenamut

  • Brussels
  • Telework partially allowed
  • Permanent
  • 3 to 5 years
  • 10 days ago
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Demand Manager

Permanent
Brussels

Job description

As a Demand Manager, you play a key role in Partenamut's business transformation by centralizing, qualifying and prioritizing requests from the organization. You guarantee that each request is understood, evaluated and directed towards the right flow, in line with the company's strategic challenges . 🚀

You will directly supervise a team composed of a Demand Officer and Business Transformation Advisors, whom you will support in their development and collective performance. You will work closely with the Corporate Portfolio Manager and the transformation teams (Business & Tech) to maximize the value provided to customers and the organization.

👉 On a daily basis: 

  • You will supervise the collection, qualification and structuring of business needs in order to ensure their added value and expected benefits.

  • You will supervise the categorization of incoming requests, the consolidation of similar ones and their handling in the appropriate flow (Project vs. Improvement).

  • You will ensure a consolidated view of all requests, monitor their progress and produce regular reporting for the Portfolio Manager.

  • You will ensure the consistency of the request management process, identify opportunities for optimization, propose improvements and be the point of reference for the request management portal (quality, consistency of encoded information, user support, avenues for development, etc.).

  • You facilitate communication and collaboration between requesters and transformation teams (Business & Techno) by translating business issues into clear elements.

  • You support the implementation of initiatives and their feedback, ensuring the proper allocation of resources and the reduction of redundancies.

  • You will supervise, coach and support your employees in their professional development and commitment.

Profile

  • You have a minimum of 5 years of experience in demand management, portfolio/project management or organizational transformation, ideally in a complex environment.

  • You have a proven management experience of at least 3 years in a team and know how to supervise, inspire and develop your employees. 🤝

  • You combine an excellent understanding of business issues with the ability to engage effectively with technical and transformation teams.

  • You have a strong ability to structure, consolidate and prioritize requests to maximize their added value.

  • You are recognized for your analytical skills, your rigor and your sense of prioritization. 👌

  • You excel in communication and know how to bring together various stakeholders to facilitate cross-functional collaboration.

  • You are solution-oriented and able to propose improvements to optimize processes and reduce redundancies.

  • Proficiency in Jira or other portfolio/project management tools is an asset.

Why apply?

  • A full-time contract for an indefinite period with flexible hours and the possibility of teleworking up to 3 days a week. 📆

  • An exciting position with real future prospects in a fast-growing company.

  • In-depth training in the mutual insurance sector when you arrive and regular training throughout your career.

  • An attractive salary with many extra-legal benefits that can be adjusted according to your needs.

  • Up to 46 days of leave per year.

  • Place of work : Brussels or Mons or Liège.

Conduct of interviews

  1. Phone Screening

  2. Personality questionnaire and reasoning tests

  3. Interview with the recruiter and the company

  4. Here we go! 🚀

For this recruitment concerning a position with budgetary responsibility, you may be asked to provide additional information relating to your professional background (references) and/or academic background (last diploma mentioned on your CV) in order to finalise your application. Please be prepared to provide them if necessary.

Diversity, inclusion and equal opportunities are important to us. Applicants are therefore selected on the basis of their qualities and skills, without distinction as to age, religion, origin, disability, sex or gender.
If you have a disability, learning difficulty or illness and would like to benefit from reasonable accommodation as part of the selection procedure, please mention this on your application. Just say so in your application. The conditions will be adapted as best we can so that you can apply in the best possible circumstances.

About the company

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