SALES & ADMINISTRATIVE ASSISTANT

Within our administrative department, you work in close collaboration with a colleague with whom you form a complementary pair. Together, you ensure the continuity and fluidity of the cooperative's administrative operations.

Everyone has their main responsibilities, while being able to take over in case of absence. This organization is based on collaboration, versatility and information sharing.

Thanks to your central position in the company, you are in contact with the entire team and contribute to the smooth daily running of our cooperative located in Namur.

RECEPTION :

• You are the company's first point of contact , in French and Dutch,

• You welcome all the people who visit us,

• You have a sense of contact and correctly direct emails and phone calls to the right people in the team

COMMERCIAL SUPPORT :

• In close collaboration with the Sales Manager, you create the conditions for the sales team (5 people) to function optimally : daily order encoding, customer information, delivery tracking, updates of purchase orders, prices, various files and databases, etc.

• You help with the management of the product shop located within the company.

FINANCIAL SUPPORT :

• You will ensure a permanent follow-up of customer payments , both by email and by phone and prepare accounting documents in conjunction with the accountant.

OFFICE MANAGEMENT :

• You are responsible for the operational management of telephony, mail and parcels

• You are in charge of validating and filing documents,

• You write and send mailings.

Education and experience :

• You have at least 2 years of successful experience in a similar position.

• You have a higher education related to the position.

• You are bilingual Dutch/French (min C1), both orally and in writing. Bilingualism is really a MUST. Knowledge of English is a plus.

• You juggle with your PC and the MS-Office suite.

Skills :

• You have developed organizational skills and practical sense .

• You are precise and rigorous while working quickly.

• Business acumen is second nature to you.

• You are able to manage priorities independently and switch from one task to another quickly.

Interpersonal skills :

• You are customer satisfaction and solution oriented.

• Proactive and autonomous, you are a person capable of carrying out several tasks/projects at the same time.

• You are smiling, dynamic and like to take initiative.

• Your sense of diplomacy and assertiveness allow you to provide solutions to customers within the framework of the company's objectives.

• You like the variety of tasks and learning new things. You feel like a fish in water in an evolving environment.

• You like to work in a team and independently.

• You identify with ETHIQUABLE's vision and mission and are ready to defend its values

• Step 1: Send us your CV !

• Step 2: An initial telephone conversation to check that we are on the same wavelength 🔎

• Step 3: Maintenance

• Step 4: If there is Match Onboarding! 🚀