Administrative Assistant in the Laboratory (m/f/x) - 1-year fixed-term contract, 38h/week (Ref. 141-26)

With a patient-centered approach focused on their needs, the Hôpitaux Iris Sud (operating across 4 municipalities in the south of Brussels) and their 2,500 employees work to ensure high-performance, quality care and a multidisciplinary approach for the entire population of Brussels and its surroundings, while maintaining a genuine community-based dimension. The Hôpitaux Iris Sud and CHU Saint-Pierre are undertaking a strategic grouping project aimed at consolidating their stability and boosting their medical partnerships. This project aims to preserve and strengthen the quality of care by offering an even more stimulating environment for healthcare professionals. This collaboration represents a great opportunity to reinforce the excellence of two committed public hospitals, supported by strong ethical values and a constant commitment to public health.

Hôpitaux IRIS Sud are looking for,

For the Laboratory (Etterbeek-Ixelles, Molière Longchamp and Joseph Bracops)

An Administrative Assistant (m/f/x)

Under a 1-year fixed-term contract, full-time (38h/week) with a variable schedule

About Hôpitaux Iris Sud (HIS)

Our hospitals comprise 4 sites: Etterbeek-Baron Lambert (Etterbeek), Joseph Bracops (Anderlecht), Etterbeek-Ixelles (Ixelles), and Molière Longchamp (Forest). Our public healthcare institutions stand out for their staff's care and respect towards every patient.

Why we are recruiting

As an administrative assistant in the laboratory, you will play a central role in the smooth running of medical analyses, directly contributing to patient care and higher quality healthcare. Every sample is much more than just data; it is a reflection of a person's health. Behind every analysis is a unique story—that of a patient who is counting on us. With a team of 19 administrative assistants within the laboratory, we wish to strengthen our team to continue providing a quality service to our patients.

What the job involves

As an administrative assistant in the laboratory, your missions will include:

·       Welcoming patients in person and by phone at our collection centers

·       Checking and verifying patient data

·       Managing the flow of samples (reception, sorting, encoding, and filing) in accordance with quality procedures

·       Handling administrative management (receiving prescriptions, encoding received analyses, managing correspondence, updating databases, ordering, and archiving)

Your manager, your team, and your environment

·       Our laboratory consists of a main laboratory (Etterbeek-Ixelles) and two satellite laboratories (Joseph Bracops and Molière Longchamp). The team (66 colleagues) includes laboratory technologists, administrative assistants, coordinators, and medical biologists.

·       You will work across three of our sites depending on operational needs or department requirements, mostly at the Etterbeek-Ixelles site.

·       You will be supervised by Rim Rzem (Technical Coordinator), as well as the entire team. Training will be provided by your expert colleagues across the various positions.

What you will love about this role

·       Varied and versatile role: You will have the opportunity to perform different tasks, hold various positions, and work across multiple sites.

·       Intellectual enrichment: You will develop and expand your knowledge in clinical biology.

·       Essential human role for both patients and caregivers: Whether welcoming patients at the collection centers or managing calls at the secretariat, you will be the first point of contact and the face of the laboratory.

·       Direct impact on patient health: Through your contribution to the smooth running of analyses, you will play an essential role in the patient care pathway, disease diagnosis, treatment adjustments, and sometimes even save lives.

What about you?

Your education: You hold a Certificate of Upper Secondary Education (CESS).

Your experience and knowledge

·       You already have similar experience within a laboratory or within a hospital (minimum 2 years).

·       You have good knowledge of Dutch and English: You are able to understand patient needs.

Your skills

·       Service-oriented: You understand and respond to patients' needs with empathy.

·       Discretion: You respect confidentiality, particularly regarding patient data, and act with integrity.

·       Autonomy and teamwork: You work independently while enjoying collaboration within the team.

·       Organization: You manage your time effectively and anticipate needs.

·       Rigor: You carefully check patient data to ensure information accuracy and prevent errors.

·       Adaptability and precision: You adapt quickly to changes while maintaining precise execution of your tasks.

We also have a lot to offer you

·       Contract type: 1-year fixed-term contract

·       Working time: 100%

·       Variable working hours from Monday to Friday between 7:00 AM and 6:06 PM, with one day per month from 10:00 AM to 6:06 PM, and one Saturday every 6 weeks from 8:00 AM to 4:00 PM.

·       Start date: As soon as possible

Remuneration based on applicable scales with recognition of relevant prior experience:

·       Min €2,560.70 gross (index: 2.1647)

·       Max: €3,876.30 gross (index: 2.1657)

Benefits

• Personalized onboarding path
• Training program
• Mobility opportunities within the IRIS network
• Friendly working atmosphere and work-life balance
• Services focusing on quality of work life (organization of massages during working hours, etc.)
• Hospital labeled "Ecodynamic Enterprise" (recognition of our commitment to quality care and sustainable practices)
• Attractiveness bonus
• A collective social service offering a wide range of benefits (various bonuses, discounts via benefits at work, attractively priced holiday stays, etc.) and other benefits with our partners
• Preferential rates in IRIS network hospitals as well as Erasme (for you, your partner, your dependent ascendants and descendants)
• Meal vouchers of €7.30
• Contribution to public transport costs (100% STIB, 80% SNCB, TEC, and De Lijn) and/or bicycle allowance of €0.36/km
• Language bonus of €150 gross/month, applicable after obtaining the article 10 or 12 language certificate from travaillerpour.be, with the opportunity to take free Dutch classes during working hours
• 24 days of statutory leave and 5 days of extra-statutory leave (+ circumstantial leave)
• Supplementary pension via group insurance

What the recruitment process looks like

-        Telephone exchange with Camille Lingrand (Recruiter)

-        Interview with the various managers and the recruiter

Want to join us?

Apply until October 11, 2026 inclusive by filling out our online application form.

How to contact us?

For any additional information, contact Rim Rzem, Technical Coordinator, at 02/641 41 24.

For any other questions, contact Camille Lingrand, Recruiter, at 02 739 84 97.

Finally

We have tried to provide you with as much detail as possible about the position.

If you are hesitating, we encourage you to apply anyway: at worst, you will lose a few minutes, and at best, it will be the beginning of a meaningful and lasting collaboration.

We also want to emphasize that we fully value diversity and strive to create a safe and inclusive environment. We are committed to providing fair employment opportunities regardless of gender, sexual orientation, origin, disability, or any other characteristic that defines you. In fact, diversity makes our working environment even more enjoyable.