Center Coordinator (m/f/x) – Replacement contract

• Do you know the non-profit sector and share its concerns? 

• Are you full of positive energy and are able to transmit it to your interlocutors?  

• Are you organized, customer-oriented and autonomous?  

• Join our team! 

Your missions :

 Your workstation is located at the reception of the Mundo Louvain-la-Neuve center, so you are the first face of our company.  

 You are a member of the 'Support and Community' department under the supervision of the department's manager.  

•  You are the preferred point of contact for our members and visitors. You handle  e-mail, mail and phone calls in a professional and structured manner.  

•  You supervise the use of meeting rooms. You process bookings, respond to customer requests and provide assistance in the use of the equipment provided.    

•  You are responsible for the order and cleanliness of your centre. You carry out daily checks of all common areas. You coordinate the work of the cleaning team and manage stocks and orders. 

•  You are proficient in the various management software. You carry out the administrative work in a meticulous and systematic way: updating databases, access management, invoicing, etc.  

•  You report technical problems to the department concerned and follow up on interventions. You ensure customer satisfaction after the intervention.  

•  You develop a relationship of trust with the members of your center by promoting an environment conducive to exchanges. You organize  meetings and events for the community.  

•  You are versatile and resourceful. You know how to keep your cool in a crisis situation. You like to manage the unexpected while putting in place procedures to improve the processes in place.  

•  You carry Mundo's sustainability values into your daily work. 

Education and professional experience: 

• You have at least 2 years of recent and successful experience in a position with similar responsibilities. 

Skills and personal qualities: 

• Excellent written and oral skills in French, knowledge of English is a plus  

• A curiosity to discover new management software. 

• A natural ease in customer contact and an ability to create new relationships. 

• Excellent organizational skills. 

• An ability to manage time and priorities. 

• An ability to work independently and know how to take initiative. 

• An interest in sustainable development and the voluntary sector is a plus 

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