Quality Assistant

Since 1829, seven generations of the same family have been handcrafting biscuits, waffles and other delicacies in our Brussels workshop with the same high standards, and a renewed strong mission: to be a company with a regenerative aim that contributes to a sustainable and joyful world, with more well-being for people, the planet and biscuits.

Certified B Corp, Maison Dandoy sources locally, evolves towards organic and regenerative raw materials, and measures its success as much by its commitments as by its results. 

Your role

Make quality a shared reflex, not an imposed control. You are at the heart of our operations, present on a daily basis in the workshop and in the boutique, alongside the teams that bring the House to life. You contribute to ensuring that our products, 100% natural and handmade, remain up to their reputation.

Missions

01 — Bringing quality to life on the pitch

HACCP, BPH, traceability, not as acronyms, but as concrete reflexes.

• Ensure compliance with Good Hygiene Practices (GHP) in the workshop and in the store

• Participate in the implementation and monitoring of the HACCP system

• Contribute to the updating and proper application of the quality document system

• Ensure the traceability of raw materials and finished products

• Identify, analyze and track internal and external non-conformities

• Participate in the handling of customer complaints and supplier disputes

• Contribute to the implementation and follow-up of corrective and preventive actions

02 — Prepare and manage controls without unnecessary stress: Audits are not an end in themselves, they validate what we do well every day.

• Carry out regular checks in the workshop and in the shop

• Participate in the preparation and conduct of internal audits and official controls (FASFC)

• Apply and follow product withdrawal/recall procedures

• Check the compliance of the labelling (regulatory information, allergens, use-by date, etc.)

• Participate in the drafting and updating of product data sheets and labelling elements

03 — Analyze for progress : A few well-chosen indicators are better than a dashboard that no one reads.

• Analyze quality data (non-conformities, complaints, indicators)

• Propose and monitor concrete improvement actions

• Contribute to the improvement of practices and tools in the field

• Ensure regular reporting to your manager

04 — Keep an eye on the production environment:

From machine cleanliness to microbiological results, nothing slips through the cracks.

• Participate in the monitoring of the control plan (microbiological analyses, etc.)

• Monitor results and alert in case of drift

• Verify the effectiveness of cleaning and disinfecting tools, machines and premises

• Participate in the follow-up of service providers (e.g. pest control)

05 — Structure the relationship with suppliers:

Our B Corp commitments start in our procurement.

• Participate in the monitoring of raw material compliance

• Contribute to the management and updating of supplier specifications

• Participate in supplier assessment (documents, compliance)

06 — Onboard teams, not inspect them:

The best awareness is the one that you don't forget the next day.

• Contribute to the dissemination and application of good hygiene practices

• Participate in the training and awareness of the teams (production and stores)

• Supporting teams on a daily basis in the application of standards

• Adapt awareness-raising actions according to observations in the field

You master your subject

• You are familiar with the standards of the food sector

• HACCP, FASFC, regulatory labeling have no secrets for you

• A first experience in food quality is an asset

You know how to work with others

• You are easy to get along with and know how to defend your ideas with pedagogy

• You influence without imposing

• You simply explain technical topics

You are comfortable in a craft SME

• You are a practitioner, not a theoretician — you prefer the field to the meeting, and the concrete to the procedure for the procedure

• Rigorous and organized

• Able to structure... without complicating

• You like to think as much as you do

You share our commitments

• You are sensitive to the issues of sustainability and responsible food

• The B Corp identity makes sense to you, not just as a label

• You are solution-oriented rather than pure compliance

What you will find with us:

• A unique setting: an artisanal workshop and emblematic shops in the heart of Brussels

• A house on a human scale, where your ideas can be tested quickly

• A product that we are proud of, 100% natural, handmade, with ingredients that can be mentioned

• A business project that makes sense: B Corp, organic transition, local supply

• Committed teams, both in production and in stores

• True autonomy and concrete responsibilities from day one

Our values: Commitment · Excellence · Team spirit

• Step 1: first call 15 min

• Step 2: Meeting at our premises with HR and the Store Manager

• Step 3: Test day in the point of sale

• Step 4: let's start!