Area Manager – Professional Cleaning

Background

taf is an adapted work company of 70 people located in Forest. It is organised for people with disabilities with adapted supervision. The non-profit organisation is active in 6 sectors of activity.

Scope of Function

To complete our team, we are looking for a Manager for our professional cleaning service.

The service employs around twenty people with disabilities who work for around thirty customers and spread over different sites in Brussels. Our cleaning missions are carried out in schools, administrations, companies, shops, common areas of buildings, etc.

The function is carried out under the supervision of the General Management and with the help of a team leader.

Function and responsibility

• Manage, supervise and ensure the responsibility of workers

• Participate in job interviews for new workers

• To ensure the professional training of workers during their reception but also continuously

• Ensure human management on site and optimize the professional well-being of workers with disabilities

• Be responsible for the quality of cleaning of the work entrusted to you

• Carry out schedules

• Guarantee the encoding of services and attendance

• Ensure the follow-up of invoicing in collaboration with the accounting department

• Organize the supply of products and materials to the various workstations and control stocks

• Control the consumption of cleaning products

• Ensure customer relations

• Visit all outdoor worksites regularly

• Ensure good relations with other managers and colleagues through positive communication and teamwork

• Visit potential new sites and collaborate with the sales manager in the realization of offers

• You have a higher education degree or at least 2 years of experience in an equivalent position in the cleaning sector

• You have proven experience in team management, client management and planning

• You have experience in maintenance, cleaning or subcontracting

• You have excellent communication skills, with all types of personalities

• You demonstrate diplomacy, empathy and assertiveness

• You are rigorous, solution-oriented, persevering

• You are able to manage multiple tasks independently

• You are resistant to change

• You are proactive and dynamic

• You are in possession of a driving licence and are comfortable driving around Brussels

• You are willing to be able to shift your hours on an ad hoc basis (work only from Monday to Friday between 7 a.m. and 8 p.m. on a 38-hour/week schedule)

• Having a knowledge of Dutch is a plus

• Step 1: send us your CV and cover letter;

• Step 2: telephone interview to get to know you better;

• Step 3: interview on our premises;

• Last step: welcome to the team! 🚀