Biscuit Sales Ambassador

Soft Skills

• Promote Quality Excellence to the customer (high quality customer relationship & service).

• Be attentive and attentive to the customer's needs.

• Maintain constant communication with the Store Manager and/or Assistant Store Manager.

Hard Skills

• Develop personal sales. 

• Demonstrate product knowledge.

• Maintain fast and accurate service.

• Ensuring a great customer experience.

• Ensure that all products meet company standards (ensure freshness).

• Participate in the implementation of the store's presentation by following the standards recommended by Maison Dandoy.

• Participate in the good presentation of the store.

• Keep a clean and tidy workstation (stocks, worktop, kitchen, etc.).

• Clean the store as soon as necessary (floors, shelves, counters, etc.).

• Ensure good stock management in compliance with the FIFO/FEFO.

• Ensure that inventory loss is minimized.

• Identify quality-related issues and communicate them to the Store Manager and/or Store Manager Assistant.

• Follow the procedures put in place by Maison Dandoy to the letter.

• Comply with HACCP rules and the procedures put in place (cleaning and disinfection, pest control plan, maintenance of the cold chain, waste management, traceability methods and mandatory notification).

• Participate in packaging processes in the ERP (Odoo).

• Take orders using the POS system.

• Ensure the proper management of collections.

• Participation in the opening and/or closing of the fund.

• Ideally have had similar experience in the HORECA sector;

• Flexible person willing to work weekends, holidays and evenings;

• Enthusiastic personality with communicative energy;

• Gourmet spirit and a certain interest in quality 🍪 artisanal products;

• Practical and pragmatic mind as well as good organization.

• Step 1: first call 15 min

• Step 2: Meeting at our premises with HR and the Store Manager

• Step 3: Test day in the point of sale

• Step 4: let's start!