Head of the Billing Department (M/F/X)

Permanent

Brussels

Job description

🚀 Contribute to a high-performance and innovation-oriented organization by managing a key service at the heart of the patient journey.

Thanks to major investments in the digitisation of patient records, the Cliniques universitaires Saint-Luc now have an efficient organisation, based on competent teams and cutting-edge technological tools. The Billing department is fully in line with this dynamic, with strategic challenges to come: network integration with other hospitals and the development of innovative tools, in particular via artificial intelligence and big data.

In this context, we are looking for a Head of the Billing Department to ensure the overall management of the invoicing process, from the entry of services to the issuance of invoices and the management of exchanges with mutual insurance companies. This role also involves managing a team of around 25 employees and coordinating internal stakeholders to ensure complete, fast and compliant invoicing.

🎯 Your responsibilities

🔹 Management of the invoicing process

Oversee the planning, coordination and execution of the hospital billing process.
Ensure the maintenance and optimization of invoicing tools.
Ensure the rigorous application of the INAMI rules and organize a regulatory watch.
Develop feedback loops with medical services to improve data quality.
Ensure a transparent, measurable , and traceable process.
Manage billing-related questions and complaints .
Actively participate in inter-hospital reconciliations, aligning resources and processes.

🔹 Team management and development

Supervise, energize and motivate a team of 25 people.
Ensure continuity of service and the professional development of employees.
Update and improve internal procedures .
Represent the Billing department in institutional projects.

Profile

📚 Qualifications and experience required

University degree in economics, management or equivalent hospital experience
Proven experience in team management, in a similar position and in project management
Perfect knowledge of French
Aptitude and strong interest in the use of computer tools

🚀 Essential Skills

Ability to develop an overview of hospital operations
Demonstrated analytical skills
Autonomy and initiative
Sense of collaborative work, communication and negotiation
Ability to supervise and mobilize (empathy, coaching, support, valuation and motivation of staff), including people for whom there is no hierarchical link

✨ Additional assets

Knowledge of health insurance and national health care bodies and basic knowledge of accounting and hospital management are assets, a keen interest in these subjects is desired
Knowledge of Dutch, English, or other language desirable

Why apply?

🤝🏻 An attractive salary package

Resumption and enhancement of your seniority
An offer of additional salaries above the minimum rate of the joint committee in the event of irregular work as well as an end-of-year bonus
Contribution to the costs of public transport or car or bicycle as well as free and secure parking with access to electrical outlets at the advantageous rate
28 days of annual leave (+ the various special leaves)
Group insurance
Subscription Feature Phone

💚 Well-being and quality of life

Easy access to local shops and services (food, pharmacy, school, nursery, holiday plains).
Exclusive benefits: discounts at many retailers and suppliers, as well as on sports activities.
Numerous activities and initiatives to support and motivate our employees (afterworks, competitions, Christmas market made in Saint-Luc,...)

✨ Work environment and development

A varied and challenging role in a state-of-the-art work environment
A friendly and collaborative atmosphere, within multidisciplinary teams.
Access to numerous training courses for the continuous development of your skills and access to internal mobility
Career opportunities in the context of internal mobility.

🌱 Commitment and sustainable development

A hospital that invests in its renovation and reconstruction project as well as in sustainable development

Conduct of interviews

Send us your CV
Telephone screening : An initial exchange will allow us to better understand your background and your motivations.
HR interview : You will meet with a human resources officer to discuss your profile, your expectations and the culture of the institution.
Operational interview : You will be invited to exchange with members of the department concerned to explore the technical and organizational aspects of the position.
Appearance in front of a jury : A meeting with a panel of HR, operational and institutional representatives will assess your overall suitability for the position and the work environment.
Let's start! 🚀

Diversity, inclusion and equal opportunities are important to us. Applicants are therefore selected on the basis of their qualities and skills, without distinction as to age, religion, origin, disability, sex or gender.

If you have a disability, learning difficulty or illness and would like to benefit from reasonable accommodation as part of the selection procedure, please mention this on your application. Just say so in your application. The conditions will be adapted as best we can so that you can apply in the best possible circumstances.