Laboratory administrative assistant (m/f/x) (Ref 076-26)

The Iris Sud Hospitals, the Saint-Pierre University Hospital and the Brussels University Hospital (H.U.B) are part of a project for a strategic grouping of public and university hospitals in Brussels, supported by a favourable opinion from the medical councils. This dynamic strengthens collaboration between teams, while consolidating the stability of our establishments and supporting their evolution towards an ever more integrated and coherent care offer. It is a real opportunity to join a stimulating environment, driven by strong values of public service, clinical and academic excellence.  Please insert the job description in a complete and detailed manner to give applicants all the necessary information. The description must include the main missions, responsibilities, skills sought and the benefits offered.

IRIS South Hospitals is looking for,

For the Laboratory,

An Administrative Assistant (m/f/x)

Under a 1-year half-time fixed-term contract (50%)

What the job consists of

As an administrative assistant in the laboratory, your missions will include:

• Welcoming patients to our collection centres
• Verify and control patient data
• Encode clinical biology requests into the computer system (GLIMS)

Your manager, your team and your environment

• You will be mentored by Rim Rzem (Technical Coordinator)
• Your manager will be Dr. Ingrid Beukinga
• The laboratory team works on the sites of Joseph Bracops, Molière Longchamp and Etterbeek-Ixelles. You will be a relay on the Etterbeek-Baron Lambert site and will work at the reception of our hospitals. Two samplers also work at the collection centre on the same site as you
• In order to allow you to take up your position quickly and serenely, a one-week training course is planned at the start of your position

What you'll like about this feature

• Key role in patient reception: You will be the first point of contact within the hospital, the showcase of the laboratory, and will play an essential role in the quality of the patient experience
• Direct impact on patient health: Thanks to your contribution to the smooth running of clinical biology analyses, you will participate in the quality and reliability of the diagnosis
• Useful function for the proper functioning of the care pathway : through your reception work, you will contribute directly to the fluidity of care and the smooth running of clinical biology activities

Let's talk about you

Your training : You have an Upper Secondary Education Certificate

Your experiences and knowledge

• Experience in receiving patients in healthcare institutions : You ideally have professional experience in caring for patients in a medical home, a doctor's office, a polyclinic, a hospital or an equivalent structure
• Fluency in English (minimum intermediate level essential): You are comfortable communicating in English, as your audience is mainly composed of patients who speak English
• You have a good knowledge of Dutch

Your skills 

• Interpersonal skills: Thanks to your listening skills and your ability to create a quality contact, you establish a climate of trust with patients
• Professional attitude : You demonstrate a serious, reassuring and reliable attitude, contributing to a positive and credible image of our hospitals
• Management of sensitive situations: You remain calm and control your emotions in order to manage delicate situations with tact, patience and respect. You favor de-escalation and contribute to maintaining a serene and professional welcome
• Communication: You adapt your communication to the specific needs of each patient
• Autonomy: You manage your activities independently and take the necessary initiatives in compliance with procedures
• Rigor : You carefully check patient data to ensure the accuracy of the information and avoid errors
• Discretion : You respect confidentiality, including of patient data, and act with integrity

We also have a lot to offer you

• Type of contract: One-year fixed-term contract
• Working time: 50% (19 hours/week)
• Working hours: Monday to Friday from 7:30 a.m. to 12:30 p.m.
• Start date: As soon as possible

Remuneration on the basis of the scales applied with resumption of the seniority useful to the function:

• Min €2560.70 gross (index: 2.1647)
• Max: 3876,30€ gross (index: 2,1647)

Benefits 

• Personalized onboarding process
• Training program
• Possibility of mobility within the IRIS network
• Friendly working atmosphere and work-life balance
• Services that ensure the quality of life at work (organisation of massages during working hours, etc.)
• Hospital labeled "Ecodynamic Company" (recognition of our commitment to quality care and sustainable practices)
• Attractiveness bonus
• A collective social service that offers a whole range of benefits (various bonuses, discounts via benefits at work, attractively priced holiday stays, etc.) and other benefits with our partners
• Preferential rates in the hospitals of the IRIS and Erasmus network (for you, your spouse, your ascendants and descendants at your expense)
• Meal vouchers of €7.30
• Contribution to public transport costs (100% STIB, 80% SNCB, TEC and De Lijn) and/or bicycle allowance of €0.36/km
• Language bonus of €150 gross/, applicable after obtaining the language certificate article 10 or 12 from travaillerpour.be, and possibility of taking Dutch courses free of charge during working hours
• 24 days of statutory leave and 5 days of extra-legal leave (+ special occasion leave)
• Supplementary pension via group insurance

What the recruitment process looks like

• A telephone interview with Céline Koninckx or Nurgül Kavak (recruitment team) (30 minutes)
• An on-site interview with the managers and the recruiter (45 minutes)

Want to join us?

Apply now by completing our online form until July 5, 2026

How to contact us?

• Recruitment contact: Céline Koninckx (recruiter) by phone at 0486/658500 or by email, ckoninckx@his-izz.be or Nurgül Kavak (HR assistant and recruiter) by phone at 02/7398732 or by email, nkavak@his-izz.be
• Post contact: Rim Rzem (Technical Coordinator) by phone at 02/641.41.24