Brussels Advisor

The teams of the Operational Directorate (DOP) are tasked with supporting members in the use of Smart tools and services as well as in the secure management and economic and entrepreneurial development of their activities.

Locally, the teams also work to make the cooperative visible and accessible through territorial development actions and the facilitation of our cooperative life.

To support activity in Brussels, the DOP is looking for a motivated Advisor.

Job Description

Reporting to the Operational Director, you will join the Brussels office and receive training on the cooperative's internal processes and tools upon arrival.

With the support of a resource team and a network of experts, your main missions will be to:

• Welcome the public (appointments, walk-ins, email, telephone) and lead information meetings;

• Ensure the follow-up and management of members' activities in connection with administrations and partners: preparation and monitoring of contractual, administrative, and social documents related to the support and employment of project leaders;

• Support and advise members in the development of their activity(-ies): co-diagnosis of projects on regulatory, insurance, and administrative levels via individual appointments and group workshops;

  • Engage the member community, particularly regarding their participation in the Smart cooperative project;

  • Maintain and develop collaborations with local partners: actors in the social and solidarity economy, business creation, and employment.

• You are comfortable with and have at least 2 years of experience in an administrative function involving the management of contractual, administrative, and social files related to integration, professional training, or the support of project leaders...

• You have good knowledge of social law;

• You demonstrate regular use of IT tools (Word, Excel, PowerPoint) and Microsoft Office 365 applications;

• You have knowledge of economics and management: defining a budget, analyzing the economic and financial stakes of a professional project;

• An initial experience in supporting professional projects and/or project leaders (ideally in business creation) is a strong asset;

• You possess a very good command of Dutch (C1 level), and knowledge of English is an asset;

• Experience in the field of the social and solidarity economy is an asset;

• Your personal qualities include: good analytical and rigorous skills, strong interpersonal and listening skills, assertiveness, good organization and methodology, team spirit combined with operational autonomy, initiative-taking, stress resistance, openness to change, and pedagogical sense.

Working Conditions

This function is primarily performed in an office and/or reception environment, involving regular exchanges with various interlocutors orally and in writing, in person, by telephone, or via digital tools. It requires managing multiple requests or files in parallel while adapting communication to various situations and interlocutors. Periods of sustained activity may occur depending on service needs.

The recruitment process is as follows: telephone screening followed by psychotechnical tests as well as an interview with the manager and human resources