Product Owner - Third Party Integration

Permanent

Brussels

Job description

Join a committed, people-focused team!

Smart’s IT Department is organised into three complementary divisions:

· Product
· Development
· Infrastructure

To strengthen our Product Division — a close-knit team of eight dedicated colleagues — we are seeking a Product Owner specialising in third-party application integration.

As the Product Owner for Third-Party Integration, you will be responsible for managing and developing the third-party application solutions that compose our ecosystem (e.g. Sage, ForHRM, Cobea).

You’ll work closely with our external partners, technical teams, and internal business stakeholders to ensure stable, scalable solutions that genuinely meet our needs. You’ll also play a vital role in maintaining operational continuity and driving ongoing improvement across our application portfolio.

👉 Your missions

Application Vendor Relations

Act as the main contact for software publishers and service providers (e.g., Sage, ForHRM, Cobea, etc.).

Follow up on contracts, SLAs, and incidents to ensure clear and prompt reporting.

Organise steering committees and conduct regular progress meetings.

Coordinate and oversee functional change requests according to business needs.

Participate in functional scoping exercises and contribute to shaping application roadmaps.

Backlog Management and Technical Coordination

Prioritise, refine, and plan corrective and evolutionary maintenance requests.

Engage actively in agile ceremonies (refinement, sprint planning, reviews, etc.).

Coordinate work among the development teams (front-end, back-end, data, and DevOps).

Liaising with Internal Stakeholders

Work closely with business stakeholders to gather, clarify, and prioritise requirements.

Collaborate closely with the product team’s Project Managers, Business Analysts, and UX Designers.

Join a committed and human team now! 🧡

Profile

Bachelor’s or master’s degree in Computer Science, Management Engineering, Civil Engineering.

At least five years’ experience in third-party application management (e.g., ERP, HRIS).

👌 You are proficient in :

Agile/Scrum methodologies

Supplier management and contract/SLA follow-up

Ticketing tools — ideally Jira

✨ In addition, you demonstrate :

Strong analytical skills when working with complex systems

Excellent communication skills with both technical teams and business stakeholders

Assertiveness and a talent for persuasion

Autonomy, rigour, and a strong sense of responsibility

Fluency in French (spoken and written), with a good command of English

Why apply?

A permanent full-time contract based on a 35-hour working week. 📆

A main workplace located at the cooperative’s headquarters in Brussels.

A carefully crafted onboarding programme to help you settle in:
- Ten days dedicated to exploring Smart, our values, and our tools.
- Five days of practical immersion shadowing different teams to gain a broad understanding of our operations.

A welcoming, cooperative environment within a rapidly expanding organisation.

Teleworking arrangements, agreed upon in consultation with your manager.

Provision of all required equipment (laptop, smartphone, and phone subscription).

A competitive salary package, including an end-of-year bonus, meal vouchers, eco vouchers (€250/year), group insurance, full reimbursement of home-work travel via public transport, and teleworking allowances.

Conduct of interviews

A pre-screening via teams with our recruitment team
An interview in our offices with our Director of the IT Department and with your future partner
A business case in our offices, followed by a meeting with your future colleagues
Let's start! 🚀

Diversity, inclusion and equal opportunities are important to us. Applicants are therefore selected on the basis of their qualities and skills, without distinction as to age, religion, origin, disability, sex or gender.

If you have a disability, learning difficulty or illness and would like to benefit from reasonable accommodation as part of the selection procedure, please mention this on your application. Just say so in your application. The conditions will be adapted as best we can so that you can apply in the best possible circumstances.