Warehouse Team Manager

Supervise, coordinate and motivate the teams in charge of daily logistics activities (reception, storage, order preparation, shipping, transport) within Happy Hours Market. Guarantee performance, safety, quality of service and the proper functioning of operations, in line with the company's values and strategy.

1. Supervision and animation of the team

• Supervise the constantly evolving operational teams (area managers, coordinators, operators).

• Directly supervise the area managers: set their objectives, monitor their management and give them structured feedback.

• Ensure the 2nd line supervision of the operators (the daily management remaining with the area manager): recruitment and integration, evaluations, formal/disciplinary reframing and sanctions, management of absences and end of contracts.

• Manage the training and skills development of the teams; identify potential and support developments.

• Plan and distribute tasks according to priorities and flows; arbitrate resources and priorities between zones (reinforcements during a peak).

• Validate and arbitrate leave schedules between zones.

• Monitor individual and collective performance.

• Promote cohesion, communication and motivation; manage conflicts that the zone manager cannot resolve alone and ensure the social climate.

• Manage emergencies and unforeseen events (absences, volume peaks) with the Administrative & Planning Coordinator.

2. Logistics Operations Monitoring

• Control compliance with procedures for receiving, storing, preparing and shipping (quality and freshness of products).

• Guarantee the reliability of inventories, traceability and good stock rotation (short flows).

• Monitor performance indicators (productivity, error rate, compliance with deadlines).

• Propose corrective actions in the event of deviations.

3. Quality, Safety & Environment (QSE)

• Ensure compliance with safety instructions and quality standards.

• Train and raise awareness among teams in good practices (PPE, handling, cleanliness, gestures and postures).

• Identify and prevent occupational risks.

• Participate in internal and external audits.

4. Continuous improvement

• Identify operational malfunctions and propose optimization solutions.

• Deploy new tools or processes (5S, Kaizen).

• Contribute to the reduction of logistics costs, waste and the improvement of inventory turnover.

5. Communication & Reporting

• Ensure the transmission of information between the field and the Executive Committee (Comex).

• Write activity reports (dashboards, KPIs, incidents, proposals for improvement).

• Participate in coordination meetings with other departments.

6. Decision, Arbitration & Escalation

• Single tranche: planning and distribution of teams, arbitration of priorities between zones, operational corrective actions, management of first-level conflicts.

• Escalation to the Logistics Manager: strategic decisions, recruitment/sanctions, investments, major incidents (security, critical breakdown, unfavorable audit).

7. Indicators of success

• Overall warehouse performance: productivity and on-time delivery across all areas.

• Inventory reliability and error rates decreased.

• Safety: zero preventable accidents, audit compliance.

• Healthy social climate and autonomous zone teams and skills development.

8. Skills & Profile

• Confirmed leadership: supervision of managers and operators.

• Transversal vision of logistics flows and culture of continuous improvement.

• Sense of safety and quality; ability to arbitrate between areas under constraint.

• Upward and downward communication (Comex field ↔).

• 5 to 10 years of experience in logistics, supply chain or warehouse management.

• Minimum 3 years of experience in managing large teams (30 to 100 employees depending on the size of the site).

• Experience in middle management with supervision of managers (area managers, team leaders).

• Experience in the food, FMCG, retail, e-commerce or distribution sector is a real asset.

• Accustomed to working in high-speed environments, with peaks in activity and deadline constraints.

1. Meet our HR by video call

2. Meeting with our COO at the warehouse

3. Case Analysis and Presentation

4. Meeting with the 2 founders and the team

5. Welcome to the HHM team!