Regulatory Affairs Support Officer - H/F/X

MSF SUPPLY SEARCH FOR A E " Regulatory Affairs Support Officer " - H/F/X

> FIXED-TERM CONTRACT (1 year - extension possible) - 50%

DOCTORS WITHOUT BORDERS is an international, independent, medical humanitarian organization, present in more than 60 countries to date. MSF provides medical assistance to people who are victims of armed conflicts, epidemics and pandemics or natural disasters, and is deprived of care, on the basis of their need, without discrimination on the basis of religion, philosophy or politics.

MSF Supply is the central purchasing office of Médecins Sans Frontières Belgium. Its 135 employees offer a logistics service integrated into field missions: technical support, customer order management, calls to the market and purchase of medical and non-medical equipment, quality control, storage and shipment of goods to missions in the field. MSF Supply is one of the pillars of the OCB Supply Unit (Operational Center Brussels, MSF Belgium's operations) comprising the entire management of the Supply Chain, both international and local. MSF Supply also serves other organisations in the humanitarian sector.

In 2025, MSF Supply has served more than 78,000 order lines and sent more than 15,500 m3, or 3700 tons of equipment to the field.

Our mission: MSF SUPPLY, a key player in the Médecins Sans Frontières network, has a MISSION to provide high-quality products and services, meeting the needs of medical humanitarian organizations, while adapting to the challenges of a constantly changing environment.

The Quality Department defines and maintains MSF Supply's quality management system. He has a transversal role in analysing our processes in order to propose improvements.

The department is also responsible for analysing and coordinating the response to customer complaints and providing the pharmaceutical and medical documentation necessary for the storage and dispatch of goods.

RAISON D'ÊTRE:

The Regulatory Affairs Support Officer manages the document system.

She/He participates in the optimization of internal processes by supporting procedures and training. She/He ensures that document management meets the requirements of Good Distribution Practices.

The Regulatory Affairs Support Officer manages part of the documentation to be able to supply medicines and medical devices to MSF missions.

RESPONSIBILITIES:

1. Management of the document system:

• Support, within MSF Supply, of the management system of procedures, work instructions and documents associated with these procedures:

• She/He monitors the validity date of the documents and ensures that periodic revisions are carried out on time, he follows up with the drafters and those responsible for the procedure if it is not reviewed

• She/He ensures the consistency of the information indicated in the procedures (layout, compliance with content, compliance with job profiles, link with other associated procedures)

• She/He validates and makes available to the teams the new procedures in the management tool

• She/He assists process owners in describing key activities when drafting procedures and work instructions. He/She ensures that the Process Analyst has read and reread the new transversal procedures or their updates. The Regulatory Affairs Support Officer ensures that all persons involved in a procedure are aware when updating or validating a new procedure.

2. Training on the document system:

• Train all staff on the documentation system (procedures)

3. Support to the Regulatory Affairs Officer for the management of certificates/attestations requested by the missions:

• Control, archive and provide Certificates of Analysis (CoA) for all batches sent by MSF Supply to the field

• Prepares, archives and provides quality certificates when drug CoA is not available

• Prepares, archives and provides detailed certificates of origin to the shipping department

• Checks, archives and provides sterility certificates for all batches sent by MSF Supply to the field

• If necessary, changes the status of the certificate type in the database

4. Back up:

• Regulatory Affairs Officer

• Occasional work in the warehouse to assist with emergency operations or inventories

For more information on our activities: www.msfsupply.be and www.msf-azg.be

• Level of Study: Bachelor's degree

• Number of years of experience: 1-2 years of experience in the professional environment

• Language skills: very good knowledge of French and good command of English

• Solution-oriented and proactive

• Ability to work independently and proactively

• Functional skills: highly structured organisational approach, ability to synthesize, knowledge and respect for procedures

• Experience in project management and knowledge of the Supply Chain is a plus

• Experience in humanitarian work is a plus

This recruitment will take place in 3 stages:

1. Phone interview

2. HR interview

3. Technical/business interview

Please send your application by 08/06/2026 at the latest.

Only those whose applications are selected will be contacted.

To apply, here is the link: https://app.hbhr.io/job-application/external/949fbeea-04f9f995-90748cd1-54ac97ef

By submitting your application, you agree that MSF Supply may use your personal data as part of the recruitment process. For more information, see our privacy notice or contact our data protection officer Clément Degrendele via privacy@msfsupply.msf.org.