Product owner - Customer Functions

As Product Owner Customer Functions, you define and manage the vision of Partenamut's digital identification and electronic contracting capabilities. These services are critical foundations of the digital experience and are used across all customer journeys.
You arbitrate priorities between customer value, business needs, regulatory constraints and technical issues in order to guarantee a secure, consistent and fluid experience at each digital interaction.
In collaboration with the business and IT teams and external partners, you ensure the evolution of strategic assets that support customer autonomy and the digital transformation of the organization.

On a daily basis:

• You will define the product vision and roadmap of digital identification and electronic signature solutions, in line with Partenamut's strategic objectives.

• You manage and prioritize the product backlog in order to maximize the value brought to customers, the business and the organization.

• You guarantee the consistency of digital journeys by ensuring simple, intuitive and secure experiences for users.

• You arbitrate priorities between business needs, customer expectations, regulatory requirements and technical constraints.

• You will work closely with the Business, IT, Data teams and external partners to ensure smooth and efficient delivery.

• You validate the changes with the teams concerned by ensuring compliance with quality criteria, functional requirements and user expectations.

• You support the integration of solutions into operational processes and facilitate the adoption of changes by the teams concerned.

• You measure the performance of the features deployed and contribute to a continuous improvement approach based on data, business results and user feedback.

• You have at least 8 years of experience as a Product Owner or in a similar position on digital products with high customer exposure.

• You master the principles of Product Management as well as Agile methodologies (Scrum, Kanban).

• You have a good understanding of digital environments and are able to collaborate effectively with technical and business contacts.

• You put the customer experience at the heart of your decisions and adopt a value-oriented approach.

• You are able to develop a global vision of user journeys and identify dependencies between products and services.

• You demonstrate collaborative leadership and know how to federate, challenge and influence multidisciplinary teams.

• You are recognized for your pragmatism, your analytical skills and your results-oriented approach.

• You are fluent in French and English ; Knowledge of Dutch is an asset.

1. Phone Screening

2. Personality questionnaire and reasoning tests

3. Interview with the recruiter and the company

4. Let's get started! 🚀

Diversity, inclusion and equal opportunities are important to us. Candidates are therefore selected on the basis of their qualities and skills, without distinction of age, religion, origin, disability, sex or gender.

Do you have a disability, learning disability or illness, would you like to benefit from reasonable accommodations as part of the selection procedure? Mention it in your application. The conditions will be adapted as best as possible so that you can present yourself in the best circumstances.