Image présentant l'entreprise Triodos pour le job Customer Operations

Customer Operations

  • Brussels
  • Telework partially allowed
  • Full-time
  • < 4 year(s)

Job description

The Operations department, in charge of opening the accounts of our Business and Retail clients, is looking for an Operations Co-worker.

You will join a team of 3 employees and take over the following tasks:

  • You are responsible for opening accounts.

  • You update our customer and account data.

  • You manage incoming mail and emails, and ensure that customers and other departments receive a timely response.

  • You work together with the sales teams to best serve our customers.


  • You are an avid administrator and successfully combine efficiency and precision.

  • You put the customer first and communicate in a friendly way

  • You adapt easily in a changing environment.

  • You speak perfect French and have a good knowledge of Dutch

  • You are structured. You are autonomous in your work and have a good team spirit.

Why apply?

  • A permanent contract (possibility of doing this on a part-time basis).

  • A salary in line with the market that will be communicated to you in full transparency. For more information on our salary policy, see '5 good reasons to apply to Triodos Bank'.

  • An interesting package with: meal vouchers, eco-vouchers, group and hospitalisation insurance, 100% reimbursement of transport costs, a company bike...

  • The ability to work from home 2 to 4 days a week.

  • Individual and personalized follow-up of your learning plan to develop your talents.

  • A pleasant working atmosphere based on our values and where the well-being of the employee is central.

  • Great colleagues who have the same social, sustainable or cultural values as you.

  • A job that makes sense!

Conduct of interviews

  • Send the CV

  • 2 interviews with HR

  • Offer

  • Let's start!

About the company

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