Job description
We are looking for a Horeca Store Manager for one of our tasting rooms.
Soft skills:
Manage and coach your team (20 to 30 people);
Ensure good communication with and within your team (transmission of appropriate information and benevolent communication);
Supporting workers, both at an operational and technical level by being their first point of contact within the store;
Motivate workers and ensure their satisfaction;
Supervise the team members individually and collectively to ensure the best possible atmosphere within the store;
Manage the recruitment, interviews, and engagement of new team members;
Promote Quality Excellence to your team (high quality customer relationship & service);
Maintain fast and accurate service, ensure an excellent customer experience, and ensure that all products comply with company standards;
Train and develop the skills of team members, or even versatility, through targeted training actions;
Train new team members;
Excels in the execution of all tasks of team members.
Hard skills:
Manage and develop the store's performance by proposing and implementing continuous improvement paths;
Plan the schedules in accordance with the constraints imposed by Maison Dandoy (opening and closing of the store);
Manage the planning of pre-packaged products (sales forecasts);
Manage the packaging processes in the ERP (Odoo) as a whole;
Manage inventories, stocks and maintaining compliance with the FIFO/FEFO;
Manage students;
Manage orders (especially in Odoo) and receive deliveries;
Communicate in writing any problems encountered in your store to the Retail Manager;
Write any warnings under the control of the Retail Manager;
Manage cash and closing;
Manage certain daily documents as well as the deposit of income;
Implementation of new procedures to optimize the store's operational flows under the control of Maison Dandoy;
Ensure compliance with HACCP rules and the procedures put in place (cleaning and disinfection, pest control plan, maintenance of the cold chain, waste management, traceability methods and mandatory notification);
Coordinate technicians to carry out preventive and curative maintenance of the store;
Identify quality issues and communicate them;
Ensure the implementation of products in store (and window) according to Maison Dandoy's objectives, periods and directives.
Profile
Management experience in the HORECA sector;
Flexible person willing to work weekends, holidays and evenings;
Enthusiastic personality with communicative energy;
Gourmet spirit and a certain interest in quality artisanal products;
High resistance to stress;
Practical and pragmatic spirit as well as good organization;
You are fluent in English and ideally have a good knowledge of Dutch. Any other language is a plus.
Why apply?
An entrepreneurial climate within a young team, in a dynamic environment and a fast-growing company
Joining a major Brussels institution
Taste the best biscuits in Brussels đ
Competitive salary package;
Meal ticket card
Reimbursement of transport
Conduct of interviews
Step 1: Send your CV (and LM)!
Step 2: First interview with the recruiter;
Step 3: Meet People & Culture Lead + Co CEO;
Step 4: Soft skills test;
Step 5: Welcome to the Dandoy family!
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