Job description

As Goodturn's Branch Manager, you will be at the foot of a young organisation, founded by 5 NGOs. In close collaboration with the director, you will support an impact-driven team of ambassadors in face-to-face fundraising and help shape the future of the cooperative for ethical fundraising.

You will have a varied range of tasks, with the most important responsibilities being managing and coaching the team and ensuring the recruitment of new ambassadors for our rapidly growing team.

Team:

Together with the director (Joeri), you form the management of the Goodturn cooperative. Joeri has twenty years of experience in F2F, including at Greenpeace, has a heart for ethical fundraising and for the team. You work directly for the 5 NGOs that founded Goodturn. You and the director work together on a daily basis at the Antwerp office. In addition, you will work together with the Goodturn coach, and you will lead a team of 15 ambassadors (ethical fundraisers).

Goodturn is a growing organization; Within a year, the team will have about 25 ambassadors, consisting of a mix of working students and employees.

Job responsibilities:

Managing the team

You are the first point of contact for the team.
You lead the team meetings, and have 1 on 1 conversations where necessary.
You provide daily shift briefings for the team, alternating with the coach.
You will provide training on sales techniques, together with the coaches and the NGOs.
You regularly go out on the field with the team, using your F2F knowledge to coach and motivate the team.
You draw up the schedule on a monthly basis.
You create a good atmosphere within the team. You have an eye for the diversity of the different ambassadors, and you know how to involve everyone.
You help monitor the performance of the ambassadors.
You organize monthly team activities, and come up with new ways to motivate the team.
You write the weekly internal newsletter.

Recruitment & Marketing

You are responsible for the recruitment of new ambassadors: you write the vacancy text, follow up on the applications and conduct the job interviews.
You come up with new strategies to recruit suitable ambassadors.
You will be responsible for Goodturn's employer branding and marketing.
You manage Goodturn's social media (LinkedIn, Instagram, possibly TikTok).
You maintain Goodturn's website (Webflow).

Contact with the NGOs

You make agreements with the various NGOs regarding planning, training and campaigning.

Management & Office

You support the director in achieving the KPIs.
You think about the future of Goodturn.

You are responsible for the maintenance and decoration of the office, and you take care of the orders.

Profile

You support Goodturn's core values and mission and you want to commit to ethical and efficient F2F fundraising.
You are familiar with face-to-face fundraising (street and/or door-to-door), or have knowledge of sales techniques.
You have a heart for NGOs.
You can give sales training, or want to learn how to do so.
You know how to create a team spirit, you are a people manager and you can manage people in a committed way.
You are flexible, problem-solving and can switch quickly with a hands-on attitude.
You have a very good knowledge of Dutch.

Pluses

You have experience in managing and coaching a team
You have knowledge of recruitment and/or online marketing
You have experience in providing training
You are in possession of a car driver's license
You live in (the vicinity of) Antwerp
You are willing to work weekends (Saturdays) and evenings

Why apply?

You will gain experience in a leadership position of a start-up in the non-profit sector.
You will get to know the NGO sector from the inside and expand your network.
You'll be contributing to an organization that is changing the F2F fundraising industry from within.
You will find yourself in a dynamic working environment in Antwerp, where no two days are the same.
You work in a team with a work-life balance: together we determine the days and times that suit you.
There is room for your ideas to further develop Goodturn.
Salary: €2,500 gross/month at 80%, 100% negotiable.
Fringe benefits such as: a mobile phone subscription, a business laptop, meal vouchers, a bike subscription, hospitalisation insurance, an end-of-year bonus, double holiday pay, a commuting allowance and an expense allowance.
Start date: May 27, 2024. Sooner possible too.

Conduct of interviews

Your age, religion, background , and gender help shape your experiences and ideas. At Goodturn, we see the added value of a variety of experiences and ideas, as it enriches inspiration, knowledge and skills. That's why we motivate everyone to apply.

Does this job appeal to you, but you don't quite meet the requested profile?

No problem: no one has all these aspects. Briefly describe which aspects of the job suit you and we will be happy to contact you.

Apply no later than Monday 20/05/2024 at 9am. If there is mutual interest, there will be a conversation with Joeri and someone from the NGOs.

Would you like more information? Contact Renée de Rooij: renee@goodturn.be or call: +32490358404.