Image présentant l'entreprise STIB- MIVB pour le job Quality & Performance Technician

Quality & Performance Technician

  • Brussels
  • Unauthorized telecommuting
  • Full-time
  • < 2 year(s)

Job description

How do you get Brussels moving?

Are you looking for an activity combining field work and office work, stimulating on a daily basis, with strong human contact, all in collaboration with dynamic teams? Then you've come to the right place: don't wait any longer to join us.

You work in the Transport Systems – Rolling Stock division for the Technical Engineering & Quality department and report to the Quality Manager.

Rolling Stock's activities are:

  • Maintenance of Trams, Buses and Special Vehicles;

  • Projects for the acquisition of new vehicles.

As a Quality & Performance Technician, you develop and deploy a Quality culture through support, analysis and monitoring. You will be in charge of monitoring, monitoring and improving the quality of maintenance operations carried out within Rolling Stock.

What will your daily life consist of?

  • You will define, develop, automate, improve and challenge the KPIs of the Rolling Stock division. You deploy and implement these KPIs at all levels.

  • You will develop an innovative strategy for monitoring and supporting the various brigades.

  • You carry out and follow up on quality audits of the various brigades and departments of Rolling Stock.

  • You analyze the sources of non-conformities and highlight the root causes using Lean tools.

  • You propose corrective/preventive actions to resolve these non-conformities and you manage operational quality improvement projects.

  • You will put in place the means to monitor and communicate non-conformities and customer feedback.

  • You are an essential element in building a dynamic, efficiency-oriented and results-oriented quality culture.

  • You develop and carry this culture of quality in the various teams.


  • Your degree : You have a Bachelor's degree with a focus on mechanics or electricity and/or equivalent by experience. Your experience: You have extensive experience in quality management

  • Your technical knowledge : You master the requirements and tools of the quality system (ISO 9001, problem-solving tools, Lean principles, etc.)

  • Your computer knowledge : You have a good command of MS Office. Knowledge of SAP is a plus. You adapt easily to new IT tools.

  • Your language skills : Ideally, you have a working knowledge of the second national language

  • Your personal qualities : You demonstrate autonomy in your activities and are result-oriented. You are creative and your communication skills allow you to convince your interlocutors. Your critical sense allows you to challenge the situations you may encounter. You are responsible and know how to structure your work with a spirit of synthesis.

Why apply?

  • A work full of meaning.

A family atmosphere:

  • "Together" we go further. A value that comes to the fore with unanimous colleagues: Even with + 10,000 employees, we keep this family atmosphere that characterizes us where mutual aid is present at all levels.

The opportunity to reinvent yourself throughout your career:

  • With a strong mobility policy and more than 300 jobs present, there is plenty to explore for your whole life!


  • Thanks to our various technical schools and the STIB Academy, you can continuously improve your skills with a wide range of training courses. Ideal for learning all the skills that will help you grow your career.

Work-life balance:

  • With, if your position allows it, flexible hours and the possibility of teleworking.

  • 35 days of leave per year.

A host of advantages

  • A multitude of extra-legal benefits (meal vouchers, group and hospitalisation insurance, intervention at the cost of your children's courses, etc.)

  • Advantageous conditions with our partners and of course, of course, a STIB, TEC and DE LIJN season ticket not only for you but also for your family!

  • Are you coming to work by train? No problem, we intervene up to 80%.

A fair remuneration policy

  • At STIB, your salary is calculated in complete transparency, taking into account your responsibilities and your experience, regardless of your gender or origins!

Conduct of interviews

  • Step 1 : Send us your CV and cover letter. And most importantly, be yourself!

  • Step 2 : Let's get to know each other during a first phone interview.

  • Step 3 : We invite you to discuss your career path and your aspirations in more detail.

  • Step 4 : In some cases, we invite you to take psychotechnical or technical tests or a personality questionnaire.

  • Step 5 : Get to know your future Manager and discuss your expectations together.

  • Step 6 : If it's a match, welcome to the team!

About the company

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