B2B Sales Manager

Joining our organisation as a B2B Sales Manager means taking a key role in the business development and strategic expansion of Oxfam-Magasins du monde in Belgium. You will be the driving force behind growth in the B2B market in Wallonia, managing a portfolio worth almost €2 million to date, made up of Walloon customers (mainly companies) as well as a network of stores around the world in Flanders. Your mission: to structure, develop and retain these networks, while identifying new business opportunities.

In this high-responsibility role, you'll be at the crossroads of strategy and execution with your B2B sales team. You will have a great deal of autonomy to design tailor-made solutions, negotiate strategic partnerships and deploy high-impact actions. Your expertise will directly drive results and help strengthen Oxfam-Magasins du monde's presence in evolving markets. If you are driven by performance, developing lasting relationships and teamwork, you will find here a stimulating environment where your initiatives will make a difference.

You will report directly to the Sales and Logistics Director and you will be able to count on a team of 3 people, including a sales representative in Wallonia and a sales representative in Flanders, as well as the collaboration of a customer service manager. 

Sales in our network of 63 oxfam stores worldwide are managed independently within another sales department

Main missions

• Deploy an ambitious growth strategy to develop the B2B segment in Wallonia and strengthen sales in Flanders.

• Analyze sales data and design effective management tools to guide decisions and maximize the impact of sales actions.

• Lead innovative commercial initiatives: prospecting for key accounts, representation in the field, negotiation of creative solutions to constraints.

• Develop and monitor the B2B budget, build reliable forecasts and boost sales performance.

• Define a relevant and competitive product assortment, adapted to the needs of each distribution channel.

• Work closely with the purchasing and logistics teams to ensure an optimal flow, from sourcing to delivery.

• Manage and perfect ordering tools (Bestelweb, Fair Trade Craft) to guarantee a smooth and professional customer experience.

• Strengthen synergies with Oxfam Fair Trade, while supporting volunteer teams with appropriate tools and training, in conjunction with the Network Sales department.

• Supervise and support your team, define objectives and encourage skills development to achieve the expected results.

• You know and adhere to the project and values of Oxfam-Magasins du monde.

• You are enthusiastic about the idea of working professionally in the service of a volunteer movement.

• You have a higher education in sales and/or proven experience in a similar position.

• You are sensitive to fair trade and want to put your commercial skills at the service of its promotion. 

• You have significant experience in team management. You manage to unite around your objectives and are concerned about the development of your team members.

• You are fluent in French, and you are able to work in Dutch or English. Knowledge of all 3 languages is an asset.

• You communicate easily, both orally and in writing, with a developed sense of listening and you have an ability to forge partnerships.

• Rigour, organization and analytical skills are part of your qualities.

• Creative and positive spirit, you are able to promote new ideas

• You like to work independently and in a team.

• You are flexible, you have a positive and solution-oriented attitude.

• You have a real IT affinity and a good command of common IT tools, including Webshop and ERP.

If your application is successful, we will schedule a 1st telephone interview. This will be followed by an interview in our offices. Successful candidates will have a final interview with the Sales Department.