Image présentant l'entreprise Optimy pour le job Customer Success Intern

Customer Success Intern (Between 3 and 6 months)

  • Brussels
  • Telework partially allowed
  • Internship

Job description

  • Attend calls between Customer Success Executives and clients from all around the world to identify their processes and needs

  • Learn how the Optimy tool is working, understand its functionalities and assist the Customer Success Executive with the set-up of the tool for new and existing clients

  • Provide assistance in maintaining client-focused documents, reviewing client reports and conducting analyses

  • Provide support for internal projects like creating, revising processes, organising promotional sales activities etc.

  • Share the best practices to contribute to the development of Optimy

Profile

  • Start date: ASAP

  • You are fluent in English and French

  • You are registered to a university or equivalent type of institution

  • You have a keen eye for details and conscientious approach to quality

  • You are proactive and a doer' – somebody who wants to prove their ability by getting things done

  • You have a real interest in Customer Success

  • Ability to adapt in an international and multicultural environment

  • An internship agreement is provided by your university

Please send us your CV in English!

Why apply?

  • A real job experience, you won't stand at the copy machine!

  • You will have space to learn more about account management and sales in both a theoretical and practical environment

  • A young, dynamic and international working atmosphere

  • A key function in a dynamic, young, Belgian scale-up, active in the social impact industry

  • Based in Brussels, our offices are easily accessible by public transport, bicycle or car

  • As a contribution, we grant 350€/month to all the students

Conduct of interviews

  • 45 minutes HR call with one of the recruiters

  • You will have an assessment to prepare and present during the second and last interview that will take 1h

About the company

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