Image présentant l'entreprise CERTISYS pour le job Collection Officer

Collection Officer

  • Bolinne or Merelbeke
  • Telework partially allowed
  • Full-time
  • 3 year(s)

Job description

CERTISYS is an expert control body in sustainable certifications (BIO, Cosmos, Rainforest Alliance, etc.), a pioneer in organic certification in Belgium, active in the Benelux for more than 30 years. We are part of the Ecocert group, a world leader in organic food and cosmetics certification, which enriches our real local roots with an international dimension.

As part of the strengthening of our Finance department, we are looking for a Collection Officer (M/F/X)


Within a team of 4 people, and under the coordination of the Finance & Administration Manager:

  • You are operational manager of our defined client portfolio.

  • You keep track of bill payments on a regular basis.

  • Responsively, you coordinate the follow-up by phone, email or post of unpaid invoices. Proactively, you keep track of invoices that are due.

  • You define the solutions for debt collection in agreement with your management.

  • You are in charge of the administration and follow-up of formal notice files with lawyers and bailiffs.

  • You will carry out the reporting related to the management of customer payments and KPIs.


  • Be the key interlocutor with our clients and external partners (lawyers, bailiffs,..).

  • Follow-up, according to a defined schedule, late payments and delicate files.

  • Accurately document follow-ups in our ERP.

  • Carry out weekly/monthly reporting of arrears.

  • Collaborate with various internal departments such as the sales, operations, and invoicing departments.


  • You have at least a baccalaureate with an economic orientation.

  • You have at least 3 years of experience in a similar position.

  • You have a perfect command of French and have a minimum B2 level in Dutch, both for comprehension and oral expression.

  • You are proficient in the Office suite and Power BI.

  • You are recognized for your qualities in terms of communication, rigor and precision.

  • You have a results-oriented attitude.

  • You like customer contact, you have a sense of service. This way, you can reach financial arrangements that work for both parties.

  • You work in an organized and autonomous manner.

  • You respect the duty of confidentiality.

Why apply?

  • A permanent contract.

  • An attractive salary package in line with the sector (meal vouchers, 13th month, etc.).

  • To integrate an exciting sector of activity into a dynamic and rapidly evolving company.

  • A varied and stimulating job with challenges and responsibilities.

  • A listening ear to your ideas.

  • A continuous training course to carry out your mission and the future opportunities you will seize.

  • A pleasant and rural working environment in the heart of the village of Bolinne (Eghezée) or Merelbeke.

  • The possibility of telecommuting 2 days a week.

Conduct of interviews

If you think you're the person we're looking for, then no hesitation ! Make yourself known by sending us your CV and your motivations.

About the company

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