VOW - Sustainable care

What is VOW:

• a future chain of sustainable drugstores with a groundbreaking, phygital customer experience . We have set the ambitious goal to open 35 stores by 2035.

• a community made up of eco-conscious customers and virtuous brands that learn from/with each other to advance on the sustainable care journey.

Our purpose: FOR ECO-CONSCIOUS CONSUMERS AND VIRTUOUS BRANDS, WE FACILITATE CONSUMPTION OF SUSTAINABLE PERSONAL AND HOME CARE PRODUCTS

Our customer expereince vision:  WE MAKE IT EASY, AFFORDABLE AND ENJOYABLE TO TAKE SUSTAINABLY CARE OF YOUR HOMES, YOURSELVES, AND THE ONES YOU LOVE

Our Vow for the Planet:  We vow to help scale up sustainable care product consumption from a niche market to a mass market, by developing a community and a chain of offline and online outlets facilitating learning, interactions and transactions between eco-conscious consumers and virtuous brands. In our chain of physical and online stores, all the products will have a positive impact on the planet, either because they are zero/low waste, recycled or ecodesigned, or because they are organic or vegan. The vast majority will be local: produced in Belgium or in directly neighbouring countries.

Our Vow for the People:  We vow to help reduce inequalities in the communities in which we operate. We will donate a share of our profits to support local projects that help reduce inequalities. Specifically, and from the begining, we will take action to help fight menstrual and care poverty. And of course we will hae a inclusive and diverse workforce.

Where we are in our development: the store concept and brand have been deeloped are ready to launch. We're now working on launching the webshop in Q1 2025 and find investors to hopefully open the first physical store in the 2nd half of 2025.

Are you a passionate of e-commerce and sustainable living? Do you dream of shaping the future of retail in Flanders? Look no further! We’re launching an exciting new venture - A chain of stores and an online marketplace - and we need a dynamic Operations Director to co-found the company.

Role Overview:

• Position: Co-Founder & Operations Director

• Location: Leuven area

Responsibilities:

• Strategic Planning: Help shape our growth strategy and drive the operational roadmap.

• Team Leadership: Build and mentor an operations team.

• E-Commerce Excellence: Drive our online marketplace, optimize user experience, and boost sales.

• Supply Chain & Fulfillment: Lead end-to-end logistics, manages in-store inventory to maximize product availability and minimize inventory value, manage delivery to our stores customers.

• Optionally: Drive and implement IT & data strategy.

Qualifications:

• Experience: E-commerce operations background is required.

• Fulfillment Guru: Knowledge of supply management is a plus.

• Project management experience: Some experience would be valuable.

• Sustainable knowledge: Any Knowledge in the sustainability sector is beneficial.

Your personality:

• You are ambitious and fast-paced.

• You're a talent at organizing and structuring things. You think and love processes, yet you are flexible and can handle the unpredictable nature of a young start-up.

• You're good at analysing and take decisions based on data.

• You enjoy direct communication.

If you don't have all these characteristics, no issue. The main thing is that you are motivated.

⚠️ Hands on: we're a start-up, so in the beginning, it will be about doing things ourselves and helping each other, even outside of our direct areas of responsibility. You're in for a good laugh as well!

• Equity: As a co-founder, you’ll have skin in the game.

• Ambition: We're going to create something biiiig!

• Passionate Team: Become part of a tandem of complementary changemakers.

• Sustainability: Be part of something bigger—our commitment to the planet.

• Inclusion & diversity: the aim would be to donate a share of the company's profit to support projects aiming at reducing inequalities and fighting poverty.